Shipping
Welcome to our Shipping FAQ page. Here, we aim to provide you with all the information you need regarding our shipping process and policies. If you have any additional questions, please feel free to reach out to our customer support team.
1. How long does shipping take?
The shipping time depends on your location and the shipping method you choose at checkout. On average, our standard shipping takes between 5-7 business days, while expedited shipping can take 2-3 business days. Please note that these are estimated delivery times and may vary.
2. Do you offer international shipping?
Yes, we offer international shipping to select countries. During the checkout process, you will be able to see if your country is eligible for shipping. Please note that international shipping may incur additional fees and customs duties, which are the responsibility of the customer.
3. How much does shipping cost?
Currently, Shipping within India is FREE. Shipping costs vary depending on the weight of the package, the shipping destination, and the selected shipping method. You can view the shipping cost for your order during the checkout process before making a payment.
4. Can I track my order?
Yes, we provide order tracking for all our shipments. Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your package on our website or the courier's website.
5. What if my package gets lost or damaged during shipping?
In the rare event that your package is lost or damaged during shipping, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or a refund.
6. Can I change my shipping address after placing an order?
Unfortunately, we cannot guarantee that we will be able to change the shipping address after an order has been placed. Please double-check your shipping address before completing your purchase. If you need to make any changes, please contact our customer support team as soon as possible, and we will do our best to assist you.
7. Do you offer free shipping?
Yes, we offer free shipping on orders over a certain amount. The minimum order value for free shipping may vary depending on your location. During the checkout process, you will be able to see if your order qualifies for free shipping.
Currently, shipping for items of all values is FREE within India.
We hope this FAQ has provided you with the information you were looking for. If you have any further questions or concerns, please don't hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience with us is smooth and enjoyable.
